Return & Exchange Policy

We want you to be happy with your order. If something is wrong, we will fix it.

When you can ask for an exchange

• The item arrived damaged or faulty.
• We sent the wrong item, or the wrong item for your car model.
• Something is missing from the parcel.

How to ask

• Please record a video while opening the parcel.
• Message us on WhatsApp at 0302 9731932 within 7 days of delivery with your order number and the photos or video.
• We will check and arrange an exchange.

Conditions

• The item must be unused, not installed, and in its original packing.
• Items made or cut for a specific car (such as seat covers and floor mats) can be exchanged only if they are faulty or we sent the wrong one.
• Items damaged during installation or by misuse cannot be exchanged.

Refunds

If we cannot provide a replacement, we will refund the amount you paid for the item through JazzCash, EasyPaisa or bank transfer.

Contact

Call or WhatsApp: 0302 9731932 · 0331 9022701